Singapore Changi Airport (SIN)
Airport Overview
Singapore Changi Airport — officially Singapore Changi Airport, commonly referred to simply as Changi Airport — is the principal international airport of the Republic of Singapore and one of the most significant aviation hubs in the Asia-Pacific region. Located in the Changi planning area in the eastern part of the island-city-state, the airport sits approximately 24 kilometres (15 miles) northeast of the Downtown Core (Marina Bay/Raffles Place area) and covers roughly 25 square kilometres (9.7 sq mi) of land. Changi opened on 1 July 1981, replacing the former Paya Lebar Airport as Singapore's main gateway, and has since undergone continuous expansion to become a world-renowned aviation and lifestyle destination.
The airport serves as the global home base for Singapore Airlines — consistently ranked among the world's top five airlines — along with its subsidiaries Singapore Airlines Cargo and Scoot, a regional low-cost carrier. With more than 100 international airlines operating scheduled services, Changi connects Singapore to over 150 cities across approximately 100 countries and territories, with around 7,400 weekly flights departing and arriving, or one flight approximately every 80 seconds. In 2024, Changi Airport handled 67.7 million passenger movements — representing a 14.8% year-on-year increase and reaching 99.1% of pre-COVID 2019 traffic levels — along with 366,000 aircraft movements and 1.99 million tonnes of air freight (+14.6% year-on-year). Updated 2025 figures show further growth to approximately 69.98 million passengers.
Changi currently operates four passenger terminals (T1, T2, T3, T4) with a combined annual handling capacity of approximately 90 million passengers. Terminal 5, designed to eventually double overall capacity and accommodate an anticipated 50+ million additional passengers, began construction in the first half of 2025 and is expected to be operational by the mid-2030s. A fifth runway is also planned as part of the Changi East development. Connecting Terminals 1, 2 and 3 is Jewel Changi Airport — a world-famous retail, dining and indoor garden complex opened in April 2019, featuring the Rain Vortex, the world's tallest indoor waterfall at 40 metres. Jewel attracted a record footfall of over 80 million visitors in 2024 alone.
Changi Airport has earned an unparalleled global reputation for quality, efficiency and passenger experience. It has been named the "World's Best Airport" by Skytrax a record thirteen times, including an unprecedented eight consecutive wins from 2013 to 2020, again in 2023, and most recently in 2025. Since its opening, the airport has won over 680 international awards. The on-site Crowne Plaza Changi Airport has been voted the world's best airport hotel ten times by Skytrax, covering 2015–2020 and 2022–2025. In 2024, China was Changi's largest passenger market, followed by Indonesia, Malaysia, Australia and Thailand, with Kuala Lumpur, Bangkok, Jakarta, Denpasar (Bali) and Hong Kong ranking as the top five busiest routes.
---
Terminals & Gates
Terminal 1 (T1)
Terminal 1 is Changi's original terminal, opened on 1 July 1981, and has been continuously upgraded and expanded over the decades. It is directly connected to Jewel Changi Airport via a covered walkway from Level 1 (public area), making it the most Jewel-accessible terminal. T1 handles a mix of full-service carriers and is the base for several oneworld and independent airlines. Airlines operating from T1 include British Airways, Qantas, Qatar Airways, Emirates, Lufthansa (some flights), Air India, Thai Airways, Garuda Indonesia, and numerous other full-service international carriers.
- Lounges (airside): British Airways Lounge (Level 3, transit); Emirates Lounge (Level 3); Qantas Business Lounge (Level 3); marhaba Lounge (Level 3, 24 hours, Priority Pass/pay access); Plaza Premium Lounge (paid access ~SGD 45+, Priority Pass); SATS Premier Lounge (airline/credit card access)
- Unique facility: Aerotel Transit Hotel — an airside transit hotel with private rooms, rooftop outdoor swimming pool, jacuzzi, gym, and bar. One of the most extraordinary airport facilities in the world; day use and overnight stays available (hourly blocks from ~SGD 45–70)
- Inter-terminal connections: Free Skytrain to T2 and T3 (airside, 05:00–02:30); covered walkway to Jewel (landside, 24 hours); inter-terminal travelators after Skytrain hours (T1-T2-T3 airside walking)
Terminal 2 (T2)
Terminal 2 opened in November 1990 and is connected to Terminal 1 and Terminal 3 via the Skytrain and inter-terminal walkways. T2 is the primary home for Singapore Airlines (along with T3), handling SIA flights to Japan (most routes), South Korea, Nepal, Maldives, and select other destinations, as well as being the check-in hub for 48-hour early check-in for SIA passengers. T2 also hosts KLM, Air France, Scoot (low-cost subsidiary of SIA), TigerAir, and a range of regional carriers. Changi MRT Station (CG2) is located at the basement of T2.
- Lounges: Singapore Airlines SilverKris Lounge (renovation phases ongoing — accessible to SIA Business and First Class, KrisFlyer Elite Gold and above); Ambassador Transit Hotel and Lounge (paid access available); SATS Premier Lounge; DBS Private Access Lounge (DBS/POSB credit card access)
- Note on SQ T2 lounges: Singapore Airlines has multi-year lounge renovation plans; some T2 lounge facilities are temporarily modified — check SIA's website for current access information
- Inter-terminal connections: Free Skytrain to T1 and T3 (airside); underground pedestrian link; Changi MRT Station in basement (for city travel)
Terminal 3 (T3)
Terminal 3 opened on 9 January 2008 and is the airport's largest and most modern terminal building, designed by Skidmore, Owings & Merrill with a striking double-curved roof. T3 is the primary base for Singapore Airlines long-haul flights (to Europe, USA, Australia, Middle East, India, Southeast Asia) and handles the widest range of major international carriers. The Crowne Plaza Changi Airport hotel is directly connected to T3 via covered link bridge, and the Changi MRT Station also serves T3. T3 houses some of Changi's best dining and retail offerings.
- Airlines: Singapore Airlines (primary terminal for long-haul), ANA, Malaysia Airlines, Vietnam Airlines (returned to T3 in Sept 2023), Turkish Airlines, Etihad Airways, and others
- Lounges: Singapore Airlines SilverKris Lounge (Business and First; one of the world's best airline lounges), Singapore Airlines The Private Room (First Class/Suites only), Ambassador Transit Hotel & Lounge (paid access, showers, rest rooms), marhaba Lounge (Priority Pass/pay access), SATS Premier Lounge, DBS Private Access Lounge
- Unique facilities: Slide from the roof of T3 (outdoor, for transit passengers); rooftop cactus garden; extensive indoor gardens; Changi Cinema (free movies for transit passengers); children's play zones; free foot massage chairs
- Inter-terminal connections: Free Skytrain to T1 and T2; Changi MRT Station in basement; covered walkway to Crowne Plaza hotel; airside shuttle bus to T4 (every 13 minutes, 24 hours)
Terminal 4 (T4)
Terminal 4 opened on 31 October 2017 as a state-of-the-art terminal designed to handle approximately 16 million passengers per year. It is physically separate from Terminals 1–3, located southeast of the main terminal complex, and is connected by a 24-hour free shuttle bus service (approximately 8–10 minutes from T3, 18 minutes from T1). T4 primarily serves low-cost and regional carriers, offering a slick, automated check-in experience with self-service bag drop, automated immigration gates, and a distinctive 1970s–80s Singaporean heritage-themed design. Key airlines at T4 include Cathay Pacific, AirAsia (all AirAsia Group variants), Cebu Pacific, Spring Airlines, Jetstar Asia, and other LCCs.
- Lounges: Cathay Pacific Lounge (T4 transit level; opens 3 hours before first CX departure until last CX departure); Blossom – SATS & Plaza Premium Lounge (T4, paid access/Priority Pass; open 24 hours)
- Design feature: T4 is known for its "peranakan" heritage-inspired tile floor patterns and the kinetic rain sculpture in the departure hall — a popular Instagram subject
- Inter-terminal: Free 24-hour shuttle bus to/from T2 and T3 (landside); airside transit bus from T1 (Gate C21) and T3 (Immigration Hall A), every ~13 minutes, 24 hours
- Note: T4 passengers can clear immigration at T1/T2/T3 and travel to T4 airside, or clear immigration at T4 directly
Jewel Changi Airport
Jewel Changi Airport is a world-famous mixed-use complex adjacent to Terminals 1, 2 and 3, opened 17 April 2019. Designed by Safdie Architects, the glass-and-steel dome spans 135,700 square metres across 10 floors (5 above-ground, 5 below). Jewel is home to the Rain Vortex — the world's tallest indoor waterfall at 40 metres — surrounded by a lush indoor Forest Valley spanning five storeys. Jewel houses approximately 300 retail and dining outlets, the Canopy Park leisure attractions on Level 5, the YOTELAIR hotel, and an Early Check-In (ECI) facility serving 20 airlines (up to 24 hours before departure). In 2024, Jewel achieved a record annual footfall of over 80 million visitors and was voted Singapore's "My Favourite Shopping Mall." Key retail: Apple Store, Nike, Pokémon Centre, Dyson, Shake Shack, Burger & Lobster, A&W, Tim Ho Wan, The Coffee Bean & Tea Leaf, and many more.
---Transportation Guide
Getting from Singapore Changi Airport to the City
Singapore Changi Airport is exceptionally well-connected to the city centre, offering four main transport options: the MRT (Mass Rapid Transit) train, public bus, taxi, and ride-hailing apps (Grab, Gojek). All transport options are available from all four terminals. The airport is approximately 20 km from the city centre, and travel time ranges from 25 minutes (taxi off-peak) to 60 minutes (bus in heavy traffic). Singapore's transport infrastructure is world-class, and arriving passengers will find all options clearly signposted in English throughout all arrival halls.
MRT (Mass Rapid Transit) — Recommended Option
The MRT is the fastest, cheapest and most convenient public transport option for most travellers. Changi Airport MRT Station (station code CG2) is located at the basement level of Terminals 2 and 3. Passengers arriving at Terminal 1 should take the free Skytrain to Terminal 2 or 3 to access the MRT station. Passengers arriving at Terminal 4 should take the free shuttle bus to Terminal 2 or 3 (approximately 10 minutes), then proceed to the MRT.
Two routes connect Changi to Central Singapore:
- Route 1 (most common): Take the Changi Line from Changi Airport (CG2) one stop west to Tanah Merah (EW4), then transfer to the East-West Line (green line) westbound. Key stops: Paya Lebar (EW8), City Hall (EW13/NS25), Raffles Place (EW14/NS26). Total journey: approximately 35–40 minutes to Raffles Place / Marina Bay area.
- Route 2 (for Orchard/Buona Vista): From Changi Airport, travel one stop to Expo (CG1/DT35), then transfer to the Downtown Line (blue line). Key stops: Bugis (DT14), Bayfront (DT16), Marina Bay (DT17), Chinatown (DT19), Botanic Gardens (DT9), Buona Vista (DT23).
- Fare: SGD 1.50–2.50 (approx. €1.05–€1.75) using an EZ-Link card or contactless Visa/Mastercard; slightly higher with a paper single-journey ticket
- Operating hours: Monday–Saturday: first train ~05:31; last train ~23:18 | Sundays/Public Holidays: first train ~05:59; last train ~23:18
- Frequency: Every 5–8 minutes during peak hours; every 10–12 minutes off-peak
- Payment: EZ-Link card (stored-value), NETS FlashPay, contactless Visa/Mastercard, or Singapore Tourist Pass (unlimited rides; from SGD 17 for 1 day, SGD 25 for 2 days, SGD 30 for 3 days). Cards available from MRT ticket machines and Changi Recommends counters in the terminals
Public Bus
Public buses serve all four terminals and connect to various parts of Singapore at very low cost. Bus stops are located outside the arrival halls of each terminal. The most popular route for tourists is Bus 36/36A (Terminals 1, 2, 3), which travels via the expressway to Orchard Road and the city area — journey time approximately 55–70 minutes. Buses are air-conditioned.
- Bus 36/36A: T1, T2, T3 → Orchard Road / City. Operating hours: approximately 06:00–midnight daily
- Buses 24, 34, 110: Serve Terminal 4 to various suburban destinations
- Fare: approximately SGD 1.50–2.50 (€1.05–€1.75) using EZ-Link; cash fare slightly higher (exact change required; no change given)
- Night buses: Limited overnight bus services (NightRider routes) operate after MRT closing hours on Fridays, Saturdays and eve of public holidays
Taxi
Taxis are available 24/7 at designated taxi stands in the arrival halls of all four terminals. All taxis are metered and regulated — there is no haggling. A ride to central Singapore (Orchard Road, Marina Bay, Raffles Place) typically takes 25–35 minutes off-peak and costs SGD 25–45 (approx. €17–€32) before surcharges.
Airport surcharges (from 1 July 2024 — permanent):
- SGD 8 additional surcharge for trips from Changi Airport between 17:00–23:59 daily
- SGD 6 additional surcharge for trips from Changi Airport at all other times (00:00–16:59)
- Midnight surcharge: +50% of metered fare, 00:00–05:59
- Peak-hour surcharge: +25%, Mon–Fri 06:00–09:29; Mon–Sun 17:00–23:59; Sat, Sun & PH 10:00–13:59
Payment: cash or major credit/debit cards. For pre-booked fixed-price transfers, use the Ground Transport Concierge (GTC) counters in each terminal's arrivals hall — rates are SGD 55 (4-seater) or SGD 60 (6-seater) for any destination in Singapore, available 24/7.
Ride-Hailing: Grab, Gojek, Tada, Ryde
Grab is Singapore's dominant ride-hailing app, with Gojek, Tada Mobility and Ryde as alternatives. Designated pick-up points for private hire cars are located in all terminal arrival areas — follow signs for "Private Hire Car" or "PHC pick-up". Fares are quoted upfront in the app. Approximately SGD 20–50 to city depending on surge pricing, time, and destination. Note: Airport surcharges still apply to app-booked rides.
Airport City Shuttle
A shared shuttle service connects Changi Airport directly to over 100 hotels across Singapore's main tourist and business districts (Orchard Road, Marina Bay, Bugis, Chinatown, Sentosa). Book at the shuttle counter in arrivals or online. Rates: approximately SGD 9–10 per adult (€6–€7); SGD 7 for children. Journey time: 45–90 minutes depending on number of hotel stops. The shuttle is an excellent budget alternative for solo travellers or pairs heading to the main hotel belts.
Car Rental
All major international car rental companies operate at Changi Airport, including Avis, Budget, Europcar, Hertz, Sixt, and local provider GoJet. Rental desks are located in the arrival halls of Terminals 1, 2, 3 and 4. Note: Singapore's city centre has an Electronic Road Pricing (ERP) system with tolls applicable during peak hours. Driving is on the left. Singapore roads are very well maintained.
Cross-Border Transport to Malaysia
Singapore is connected to Malaysia (Johor Bahru) by two road links. Express buses and coaches to Johor Bahru and beyond depart from the Queen Street/Lavender Street bus terminals in the city — not directly from Changi Airport. Only licensed Singapore or Malaysian taxis with an ASEAN PSV Permit may transport passengers cross-border from Changi Airport directly.
| Transport | Time to City | Price (approx.) | Frequency | Hours |
|---|---|---|---|---|
| MRT (Train) | 30–40 min | SGD 1.50–2.50 (€1–€1.75) | Every 5–12 min | ~05:31–23:18 |
| Public Bus (Route 36) | 55–70 min | SGD 1.50–2.50 (€1–€1.75) | Every 15–20 min | ~06:00–00:00 |
| Taxi (metered) | 25–35 min | SGD 25–45 + surcharge (€17–€32+) | On demand | 24/7 |
| Grab / Gojek | 25–40 min | SGD 20–50 (€14–€35) | On demand | 24/7 |
| Airport City Shuttle | 45–90 min | SGD 9–10 per person (€6–€7) | Hourly departures | ~05:00–22:00 |
| GTC Fixed Transfer | 25–35 min | SGD 55–60 per vehicle (€38–€42) | On demand | 24/7 |
Hotels Near the Airport
Hotels Inside or Directly Connected to Changi Airport
Crowne Plaza Changi Airport (Terminal 3) — Changi's flagship hotel is directly connected to Terminal 3 via a link bridge and walking distance from the MRT. Ranked the World's Best Airport Hotel by Skytrax ten times (including every year from 2022 to 2025). The 563-room hotel features an outdoor swimming pool, spa, fitness centre, and two restaurants. Rates: approximately SGD 280–500/night (€195–€350); rooms are sound-insulated for comfort. Ideal for business travellers and families seeking a premium, stress-free stay with walking distance to the terminal and Jewel.
YOTELAIR Singapore Changi Airport (Jewel) — Located inside Jewel Changi Airport on Level 4, YOTELAIR offers stylish compact "cabins" (smartly designed rooms of approximately 12–18 sqm) available by the hour or overnight. Minimum stay is 4 hours. Rates: from approximately SGD 60–80 for 4 hours; from SGD 130–200 overnight. En-suite shower in every cabin; luggage storage; Wi-Fi. Accessible to both transit passengers (via T1/T2/T3 airside access to Jewel) and landside guests. Great choice for long layovers of 4–12 hours.
Aerotel Transit Hotel (Terminal 1, Airside) — Unique transit hotel located inside the T1 transit area (airside — no immigration required). Offers private rooms, a rooftop outdoor swimming pool, jacuzzi, gym, restaurant and bar — a truly extraordinary airport experience. Rooms and facilities can be booked by the hour for transit passengers. Rates: approximately SGD 50–90 for short stays; from SGD 150–220 for overnight. Non-staying transit passengers can sometimes purchase pool/facility-only access.
Ambassador Transit Hotel (Terminals 2 and 3, Airside) — Simple, clean transit hotel rooms with attached lounge facilities inside the T2 and T3 transit areas (airside). Available for both short nap sessions and longer stays. Rates: from approximately SGD 60–100 for short stays; shower-only access also available. Popular with transit passengers seeking a quick rest between long-haul connections.
Hotels Within 5 km of Changi Airport
- Village Hotel Changi (Changi Village) — 4-star, approximately 3 km from T1 via Old Changi Road. Set in a colonial-era building, outdoor pool, great views of Changi Beach. Rates: SGD 200–350/night. Free shuttle to the airport available.
- Park Avenue Changi — 4-star, approximately 3 km from the terminals in the Changi Business Park area. Modern business hotel, pool, gym. Rates: SGD 180–280/night. Good access to MRT (Expo station).
- Hotel Ease @ Changi — 3-star budget hotel, Changi Road area, approximately 2 km from T1. Simple and clean. Rates: SGD 100–160/night.
- Grand Mercure Singapore Roxy — 4-star near East Coast Park (~5 km from airport). Pool, restaurants, easy taxi/Grab access. Rates: SGD 200–320/night.
- Changi Cove — Boutique hotel in Changi Village, ~3 km, colonial ambience, pool. Rates: SGD 180–280/night.
Budget and Short-Stay Options
- YOTELAIR (Jewel): Cabins from SGD 60/4 hours — best budget option for long layovers
- Aerotel (T1) / Ambassador (T2, T3): Airside nap rooms and short-stay rooms from SGD 50–90 — ideal for transit passengers who don't want to clear immigration
- Rest zones (free): Changi Airport has numerous free designated rest areas throughout all terminals with comfortable reclining chairs and/or padded benches. T3 is generally considered to have the most comfortable free rest facilities, particularly in the quieter gate areas. Free massage chairs are also available throughout T1–T3 transit areas
Parking Options & Rates
Changi Airport Parking Overview
Changi Airport has five public car parks (one per terminal, plus the Hub & Spoke Car Park between T2 and JetQuay), all managed by an electronic parking system (IU-based CashCard or Autopass Card for exit payment). All car parks are open 24/7. A 10-minute grace period is provided for pick-up/drop-off at all car parks — after 10 minutes, standard charges apply. There is no separately designated long-term parking zone; travellers flying out for multiple days simply park in the regular terminal car parks at daily rates.
Short-Term Parking (Main Terminal Car Parks)
All main terminal car parks (T1, T2, T3, T4) charge SGD 0.65 per 15 minutes (SGD 2.60/hour) — working out to approximately SGD 57.60 for a full 24-hour period. This is the standard daily rate for overnight or multi-day parking.
Premium Short-Term Parking at T1/Jewel (B2M and B2 levels)
Two premium short-term parking levels (B2M and B2) in the T1/Jewel car park offer the closest, most convenient sheltered access directly into Terminal 1 and Jewel Changi Airport. Recommended for fast pick-ups and drop-offs at T1 or Jewel visits.
- First 90 minutes: SGD 0.04 per minute (SGD 3.60/hour)
- After 90 minutes: SGD 5 for every additional 30 minutes (or part thereof)
Hub & Spoke Car Park (between T2 and JetQuay)
Open-air car park, slightly lower rate at SGD 0.60 per 15 minutes. Cost-effective option for drivers prepared for a slightly longer walk to the terminals. Good for 1–3 day stays.
Park & Fly eCoupons (Long-Stay Advance Booking)
For trips of 24 hours or more, Changi offers Park & Fly eCoupons bookable via the Changi App from 30 days to 12 hours before departure. This provides preferential long-term rates with savings advertised as up to 77% for extended stays. Rates start from approximately SGD 40–42 for the first day when pre-booked, scaling down significantly for longer durations. Coupons are collected from iShopChangi counters in all terminals.
EV Charging
Electric Vehicle (EV) charging stations are available at two locations: T1/Jewel Car Park and T3 Car Park, with six charging stations at each location. Use the SP Utilities app to initiate and pay for charging. Prevailing SP charging rates apply. Note: EVs must be moved to another parking space within 30 minutes of full charge.
Motorcycle Parking
Dedicated motorcycle parking bays are available at all terminal car parks at a flat daily rate of SGD 1.30 per day (from 07:00 to 06:59 the following day). Very affordable and available at T1, T2, T3, and T4.
Changi Rewards Members Parking Benefits
Gold members of Changi Rewards loyalty programme receive 1 hour free parking daily (from May 2024). Platinum members receive 2 hours free daily. With qualifying same-day spend of SGD 60+ at participating outlets, all members can receive 2 hours free parking. Changi Rewards membership is free via the Changi App.
Payment Methods
Parking charges are deducted automatically via the In-Vehicle Unit (IU) system using a CashCard or Autopass Card upon exit. Top-up machines are available in all terminals and car parks. NETS flash pay is accepted for top-ups. Cash not accepted at exit gantries.
| Parking Type | Rate | Best For | Advance Booking |
|---|---|---|---|
| Standard Terminal Car Parks (T1–T4) | SGD 0.65 / 15 min (~SGD 57.60/24h) | Short to multi-day stays | No (drive-up) |
| T1/Jewel Premium (B2M, B2) | SGD 0.04/min (first 90 min); SGD 5/30min after | Quick pick-up at T1/Jewel | No (drive-up) |
| Hub & Spoke Car Park | SGD 0.60 / 15 min | Budget short to multi-day | No (drive-up) |
| Park & Fly eCoupons | From ~SGD 42/day (advance booking) | Trips of 1–21 days | Yes (Changi App) |
| Motorcycle Parking | SGD 1.30/day | Motorcycle riders | No (drive-up) |
Services & Facilities
WiFi
Free, unlimited Wi-Fi is available throughout all four terminals of Changi Airport and in Jewel Changi Airport. Connect to the "Changi Airport Free Wifi" network — no registration required. Speeds are fast and reliable, capable of 4K streaming. Wi-Fi is available both landside (public areas) and airside (transit areas). Additionally, many lounges offer dedicated high-speed Wi-Fi for members and guests.
Lounges — Summary
Changi Airport has approximately 25 lounges spread across all four terminals, offering an outstanding choice for passengers of all travel classes. Airline lounges (British Airways, Emirates, Qantas, Qatar Airways, Singapore Airlines SilverKris, Cathay Pacific, and more) are accessed with premium cabin tickets or qualifying elite status. Pay-access lounges open to all passengers include:
- marhaba Lounge (T1 and T3, airside) — 24 hours; Priority Pass, DragonPass, and direct purchase; ~SGD 45–55 per entry; offers hot food, showers, bar, Wi-Fi
- Plaza Premium Lounge (T1 and T4) — Priority Pass and direct purchase; ~SGD 45–65; full dining, showers, nap areas
- SATS Premier Lounge (T1, T2, T3) — airline partnership and credit card access; highest-quality food service of Changi's independent lounges; Priority Pass accepted at T1 and T3
- Blossom – SATS & Plaza Premium Lounge (T4) — open 24 hours, Priority Pass accepted, good for LCC passengers departing T4
- DBS Private Access Lounge (T2 and T3) — DBS/POSB credit card holders; complimentary access with qualifying spend
Shopping
Changi Airport and Jewel Changi Airport together offer over 400 retail outlets spanning duty-free, luxury fashion, electronics, local specialty, and lifestyle stores. Duty-free shopping (tobacco, alcohol, cosmetics, electronics) is available airside in all terminals under the iShopChangi brand. Notable retail: Apple (Jewel), Pokémon Centre (Jewel), Nike, Adidas, A.Testoni, Hermès, Cartier, Bvlgari (T3), Rolex, Tumi, Coach, and Singapore specialty stores (Eu Yan Sang, Bengawan Solo for kueh, and Changi Recommends for SIM cards and travel accessories). Jewel's retail has over 130 dining and 160+ shopping outlets. Alcohol: Singapore residents are limited to duty-free allowances; international travellers can purchase duty-free items for personal use.
Dining
Changi is world-renowned for its food options. Highlights include: Shake Shack (Jewel), Burger & Lobster (T3 public area), Tim Ho Wan (dim sum, Jewel), Violet Oon Singapore (Peranakan cuisine, T3), Rumours (local hawker-style food court in T2 and T3, 24 hours), McDonald's (all terminals, 24 hours), Kopitiam food courts (local kaya toast, roti prata, laksa — a quintessential Singapore breakfast experience). Most airside restaurants and cafés open from approximately 05:00–last departure. 24-hour food options are available in all terminals. Budget a main meal at SGD 15–30 (food courts from SGD 5–12); restaurants in Jewel average SGD 25–60 per person.
Medical and Pharmacy
- Changi General Hospital: Singapore's major public hospital is approximately 15 minutes by taxi from the airport for non-emergency care
- Medical centres at airport: Located in all four terminals; 24-hour nursing stations in transit areas
- Guardian Pharmacy: Available in T1, T2, T3, and T4 (and in Jewel); opening hours approximately 06:00–22:00/last flight
- Automated Defibrillators (AED): Installed throughout all terminals
Family Facilities
- Dedicated family lanes at all security checkpoints
- Children's play areas in T1, T2, T3 (multiple zones including large indoor playgrounds in T3 transit)
- Baby care rooms with nursing areas and changing facilities in all terminals (landside and airside), including at Jewel
- Canopy Park in Jewel (Level 5) features hedge mazes, mirror mazes, bouncing nets, a sky trail — paid attractions suitable for children
- Free children's entertainment zones and movie screenings in transit areas
Accessibility — PRM Services
Changi Airport is fully accessible for Passengers with Reduced Mobility (PRM). Wheelchair assistance is available from all airlines; pre-book with your airline at least 48 hours before travel. All terminals have step-free access, lifts, accessible toilets, and priority lanes at immigration and security. The free Skytrain between T1, T2 and T3 is fully accessible. The shuttle bus to T4 has low-floor accessibility features. A Passenger Service Centre is available in every terminal for assistance.
Currency Exchange
Currency exchange counters (Moneychanger, Travelex, and local licensed money changers) are available in the arrivals halls (public area) and in transit areas of all terminals. For best rates, use licensed money changers in the city (e.g., Raffles Place, Lucky Plaza, People's Park Complex) which typically offer significantly better rates than airport counters. ATMs accepting Visa, Mastercard, and UnionPay are available throughout all terminals. Singapore Dollar (SGD) is the local currency; most airport outlets accept major credit cards.
Luggage Storage
- Baggage storage counters available at T1, T2, T3 (airside and landside) and T4
- Rates: approximately SGD 5–9 per item per day depending on size (small to large)
- Hours: 24/7 at most counters in transit areas; restricted hours in public areas (typically 06:00–22:00)
- Operated by: SATS (airport services arm) — book in person at the luggage counters
Smoking
Singapore has very strict anti-smoking laws. Smoking (including e-cigarettes and vaping) is prohibited inside all terminal buildings, including airside transit areas. Designated outdoor smoking areas are located outside each terminal building on the ground level (landside, before security). There are no smoking areas airside in any Changi terminal. Penalties for smoking in prohibited areas in Singapore are significant (fines up to SGD 1,000). Plan accordingly.
Prayer Rooms / Chapels
Multi-faith prayer rooms are available in all four terminals, both landside and airside. Prayer rooms in the transit areas are accessible 24 hours. Wudu (ablution) facilities are available adjacent to Muslim prayer rooms in all terminals. A Christian chapel service is also available through the airport chaplaincy.
Free Amenities and Unique Changi Features
- Free movie screenings: Changi Cinema in T3 transit shows free movies continuously (no cost, first-come first-served seating)
- Free massage chairs: Available throughout T1, T2, T3 transit areas — no cost
- Free recreation zones: T3 transit has a slide, rooftop cactus garden, and swimming pool access via Aerotel (T1)
- Showers: Available at transit hotels (Aerotel T1, Ambassador T2/T3) for a fee (~SGD 15–20 for shower-only access); also available to lounge guests; SATS Premier Lounge includes showers
- Free city tour (Free Singapore Tour): Transit passengers with 5.5–24 hours layover can join a free 2.5-hour guided tour of Singapore city sights, departing from Changi's transit areas — one of the world's best-known layover perks
Airlines & Destinations
Hub Airlines
Singapore Airlines (Star Alliance) is Changi's dominant carrier and primary hub airline, consistently ranked among the world's top airlines. SIA operates from Terminals 2 and 3 (T2 for Japan, South Korea, Maldives, Nepal; T3 for most long-haul and regional routes). SIA offers extensive global connectivity with its premium Suites, First Class, Business Class (Business Class featured a major redesign in 2023–2024), and Economy offerings. Scoot, Singapore Airlines' low-cost subsidiary, operates primarily from T1 and T2, covering regional Asia-Pacific routes at budget fares.
Airlines by Terminal and Alliance
Terminal 1 (primarily oneworld and independent long-haul): British Airways (oneworld), Qantas (oneworld), Qatar Airways (oneworld), Emirates (independent), Air India (Star Alliance — some flights), Thai Airways (Star Alliance), Garuda Indonesia (SkyTeam), Philippine Airlines, Air China (Star Alliance), and others.
Terminal 2 (Singapore Airlines + Star Alliance + LCC/regional): Singapore Airlines (Japan, Korea, select routes), ANA All Nippon Airways (Star Alliance), Scoot, Jetstar (Qantas Group), Air Canada (some flights), Philippine Airlines, and regional carriers.
Terminal 3 (Singapore Airlines long-haul + Star Alliance + others): Singapore Airlines (primary long-haul terminal; US, Europe, Australia, Middle East, India, Southeast Asia long-haul), ANA (Star Alliance), Malaysia Airlines (oneworld), Vietnam Airlines, Turkish Airlines, Etihad Airways, and others.
Terminal 4 (LCC and regional carriers): Cathay Pacific (oneworld), AirAsia, AirAsia X, AirAsia Cambodia, Cebu Pacific, Spring Airlines, Peach Aviation, Air Japan, Jetstar Asia, Tianjin Airlines, Loong Air, West Air, and other low-cost and regional carriers.
Top 10 Busiest Routes from Changi Airport (2024)
| Rank | Destination City | IATA | Notes |
|---|---|---|---|
| 1 | Kuala Lumpur | KUL | Largest single route; served by multiple carriers |
| 2 | Bangkok | BKK/DMK | High LCC and full-service traffic |
| 3 | Jakarta | CGK | Indonesia is 2nd largest market |
| 4 | Denpasar (Bali) | DPS | High leisure traffic |
| 5 | Hong Kong | HKG | +20%+ YoY growth in 2024 |
| 6 | Manila | MNL | Strong Philippines market |
| 7 | Tokyo (NRT/HND) | NRT/HND | +20%+ YoY growth in 2024 |
| 8 | Shanghai | PVG/SHA | +94% YoY; first time in top 10 since 2011 |
| 9 | Seoul | ICN | Strong North Asia growth |
| 10 | Taipei | TPE | Strong North Asia corridor |
Key Long-Haul Destinations
Changi offers among the most extensive long-haul networks in Asia. Singapore Airlines operates flagship routes including Singapore–New York (JFK, one of the world's longest non-stop flights via Boeing 787-9, approximately 18–19 hours), Singapore–London (Heathrow, ~13 hours), Singapore–Los Angeles (~17 hours), Singapore–San Francisco (~17 hours), Singapore–Sydney (~8 hours), Singapore–Melbourne, Singapore–Auckland, and Singapore–Johannesburg. European destinations include Frankfurt, Paris (CDG), Amsterdam, Zurich, Brussels (from 2025), Vienna (from mid-2025), Barcelona, Milan, and Manchester. Middle East hubs (Dubai, Doha, Abu Dhabi) are served by multiple airlines including Emirates, Qatar Airways, Etihad, and SIA. North Asia (China, Japan, Korea, Taiwan) saw particularly strong growth of 40% in 2024 versus 2023.
---Distances & Travel Times
Distances from Singapore Changi Airport (SIN)
| Destination | Distance | By Car / Taxi | By Public Transport |
|---|---|---|---|
| Downtown Core (Marina Bay / Raffles Place) | ~20 km / 12 miles | 25–40 min (ECP/PIE) | 35–40 min (MRT East-West Line) |
| Orchard Road (shopping belt) | ~22 km / 14 miles | 30–45 min | 50–60 min (MRT + NS Line or Bus 36) |
| Marina Bay Sands / Gardens by the Bay | ~20 km / 12 miles | 25–40 min | 35–45 min (MRT to Bayfront/Marina Bay) |
| Sentosa Island | ~26 km / 16 miles | 35–50 min | 60–70 min (MRT + Sentosa Express) |
| Singapore Zoo / Night Safari | ~30 km / 19 miles | 35–50 min | 60–80 min (MRT + bus) |
| Bugis / Arab Street / Little India | ~18 km / 11 miles | 25–35 min | 30–40 min (MRT via Downtown Line) |
| Chinatown | ~20 km / 12 miles | 30–40 min | 40–50 min (MRT via Downtown Line) |
| Clarke Quay / Robertson Quay | ~22 km / 14 miles | 30–45 min | 45–55 min (MRT to Clarke Quay) |
| Singapore Cruise Centre (HarbourFront) | ~26 km / 16 miles | 35–55 min | 55–70 min (MRT via EWL or Circle Line) |
| Johor Bahru, Malaysia (border) | ~40 km / 25 miles | 40–70 min (CTE/SLE — border crossing adds 20–60 min) | ~60 min via bus/coach from city terminals |
Passenger Statistics
Changi Airport — Passenger Traffic Statistics
Changi Airport experienced dramatic growth from its opening in 1981 through to 2019, hitting a record 68.3 million passengers that year. The COVID-19 pandemic caused an unprecedented collapse in 2020–2021, but recovery has been strong, with 2024 reaching 99.1% of 2019 levels — and 2025 surpassing the 2019 record with approximately 69.98 million passengers.
| Year | Total Passenger Movements | YoY Change | Notes |
|---|---|---|---|
| 2018 | 65.6 million | +5.5% | Steady pre-pandemic growth |
| 2019 | 68.3 million | +4.1% | Previous all-time record; #7 globally (international) |
| 2020 | ~11.8 million | –82.7% | COVID-19 border closures; T4 closed |
| 2021 | ~3.8 million | –67.8% | Ongoing pandemic restrictions; worst year |
| 2022 | ~32.2 million | +747% | Borders reopened; strong recovery |
| 2023 | ~59.0 million | +83% | T4 reopened Oct 2022; continued recovery |
| 2024 | 67.7 million | +14.8% | 99.1% of 2019 record; cargo +14.6% |
| 2025 | 69.98 million | ~+3.4% | New all-time passenger record; #15 globally |
Key 2024 Statistics
- Passenger movements: 67.7 million (+14.8% vs 2023)
- Aircraft movements: 366,000 (+11.5% vs 2023)
- Cargo throughput: 1.99 million tonnes (+14.6% vs 2023)
- Busiest month: December 2024 — 6.4 million passengers (first time exceeding 6M since Dec 2019)
- Busiest day: 21 December 2024 — 226,000 passengers
- Fastest growing region: North Asia (+40% vs 2023, driven by China recovery)
- Global ranking: 15th busiest airport worldwide (2024)
- Jewel footfall: Over 80 million visitors (record since opening)
- Awards (2025): Skytrax World's Best Airport (13th time overall, 3rd time in last 3 years)
- New airlines in 2024: 8 new passenger airlines including Air Canada, Air Japan, Peach Aviation
- New city links in 2024: 11 including Brussels, Vancouver, Phu Quoc
Frequently Asked Questions
Contact Information
Changi Airport General Enquiries
Phone: +65 6595 6868
24/7
Official Website
Transport (MRT / Bus)
Social Media
Twitter: @ChangiAirport
Facebook: ChangiAirport
Instagram: @changiai
Lost & Found
Phone: +65 6595 6868 (general line — select lost property option)
Location: Passenger Service Centres located in all four terminal arrival halls (T1: Level 1; T2: Level 2; T3: Level 1; T4: Level 1)
Open: 24/7 for urgent items; standard office hours for processing
Passenger Service Centre
Pro Tips for Singapore Changi Airport
- Transit passengers connecting from T1/T2/T3 to T4 (AirAsia, Cathay Pacific, Cebu Pacific) should allow at least 60–90 minutes minimum connection time. The airside transit bus from T3 (Immigration Hall A) to T4 runs every 13 minutes and takes 12 minutes — but you must first clear immigration at T1/2/3 if required by your connection, then check-in at T4. The airports recommends 90 minutes minimum for T4 connections.
- The Changi Airport Tax Refund counters (Global Blue, Planet) are located in all terminal departure halls before security — get your GST refund claim forms stamped by customs BEFORE you check in your bags if you purchased large or electronic items in Singapore. You cannot go back landside after clearing security.
- The best free nap spots at Changi: T3 transit has the widest and most comfortable free reclining chair areas, particularly in the quieter satellite gates. Bring an eye mask and earbuds — the terminals are always lit and slightly noisy. Alternatively, T3's Changi Cinema (airside, transit level) is dark and quiet, showing movies continuously — perfect for sleeping.
- Singapore's airport surcharge for taxis increases significantly after 17:00 (SGD 8 surcharge vs SGD 6 at other times). If you're arriving around 16:30–17:00 and your destination is nearby, consider grabbing a taxi slightly earlier than your luggage might allow, or use Grab/Gojek where you can compare prices including surcharges before confirming.
- Always verify which terminal your airline uses — Singapore Airlines uses both T2 and T3 depending on the route (T3 for most long-haul; T2 for Japan, Korea, Maldives, Nepal), and getting it wrong means a 10+ minute Skytrain ride and a potentially missed lounge visit. Check the SIA app or your boarding pass email confirmation for the terminal and gate.
- If you have more than 5.5 hours of transit time, register for Changi's free city sightseeing tour from the Singapore Visitor Centre in T2 or T3 transit areas. Tours fill up quickly during peak periods, so head there as soon as you clear immigration. You'll need a valid visa (or be from a visa-exempt country) and your onward boarding pass.
- Download the Changi App before arriving — it includes an interactive terminal map, live flight information, early check-in options, parking bookings, dining pre-orders, and exclusive shopping vouchers. It's one of the best airport apps in the world and will save significant time navigating the terminals.
- If you're taking the MRT into the city, buy an EZ-Link card or use a contactless Mastercard/Visa bank card. Do NOT buy single-journey tickets — they cost significantly more and require exact change on buses. The Singapore Tourist Pass (from SGD 17/day) is worth it if you'll make multiple MRT/bus trips during your stay.
- Assuming all terminals are the same distance from the MRT — only T2 and T3 have direct MRT access (the station is at their basement level). T1 passengers must take the Skytrain (~5 min) from T1 to T2/T3 to reach the MRT station. T4 passengers must take the shuttle bus (~10 min) to T2/T3. Build this extra time into your journey when calculating MRT departure times.
- Forgetting that Singapore has zero-tolerance for drugs, chewing gum (restricted but not wholly banned), and strict anti-smoking laws. E-cigarettes and vaping devices are completely prohibited in Singapore — you can face fines up to SGD 10,000 and even prosecution if caught importing vaping devices. Leave your vaping gear at home.
- Leaving Jewel Changi Airport exploration until after clearing immigration — you can visit Jewel directly from T1, T2 or T3 before clearing immigration (as a landside visitor) or after (as a transit/airside visitor via the airside Jewel access points). The Rain Vortex is most impressive when the waterfall is running at full power — typically 10:00–22:00. Don't rush through Jewel; allow at least 1–2 hours to explore properly.